Refund Policy

At TECHIBOY LLC, we strive to provide our customers with the highest quality design services. However, we understand that sometimes circumstances may require a refund request. This Refund Policy explains the terms and conditions under which refunds may be granted.

Eligibility for Refunds

Refunds may be issued under the following conditions:

• If the service was not delivered as described.
• If you cancel your order before work has commenced.
• If there is a proven technical error on our part that prevented delivery of the service.

Non-Refundable Situations

Refunds will not be granted in the following cases:

• Once the design work has been initiated and drafts delivered.
• If the dissatisfaction is based solely on personal preference after the agreed scope has been met.
• For promotional or discounted packages.
• After final files or deliverables have been sent to the customer.

Refund Process

To request a refund, please contact us at support@techiboyllc.com with your order details and a description of the issue. Refund requests will be reviewed within 7 business days.

Late or Missing Refunds

If you have been approved for a refund but have not received it, please first check your bank account. Then contact your credit card company or payment provider, as it may take some time before your refund is officially posted. If you still have not received your refund, contact us at support@techiboyllc.com.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions about our Refund Policy, please contact us at support@techiboyllc.com.